Privacy Policy

Effective Date: April 4, 2026 | Last Updated: April 4, 2026

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, business information, payment information, and any content you submit through the Service. We also collect information about your customers that you enter into ShopHawk in order to provide the Service.

2. How We Use Information

Provide, operate, and improve the Service
Process transactions and manage billing
Send administrative notices, support messages, and product updates
Respond to questions and provide customer support
Monitor usage, prevent fraud, and secure the Service

3. Sharing of Information

We do not sell your personal information. We may share information with vendors that help us operate the Service, comply with the law, or in connection with a business transfer. We only share customer data as needed to provide the Service or as instructed by you.

4. SMS / Text Messaging Consent and Communications

By providing your phone number when registering for ShopHawk, you consent to receive SMS messages from ShopHawk CRM, LLC related to your account, such as onboarding assistance, billing alerts, and product updates. Message frequency varies. Message and data rates may apply.

By providing your phone number and submitting this form, you consent to receive SMS messages from the automotive service shop you are engaging with, powered by ShopHawk. Message frequency varies. Msg&Data rates may apply. Reply STOP to unsubscribe, HELP for help.

Opt-in data is not sold or shared with third parties or affiliates for marketing or promotional purposes.

Learn more on our SMS Consent page.

5. Data Retention

We retain information for as long as needed to provide the Service and for legitimate business or legal purposes.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. Contact us at fly@shophawk.io to make a request.