About
It started in a tint shop.
We kept losing jobs to a whiteboard, a phone and four apps that did not talk to each other. ShopHawk is what we built next.
Pick a chapter
The problem
Friday was where jobs got lost.
- The phone rang while the installer had film in hand.
- A client texted to ask if the car was ready, and nobody knew.
- At night we put the week back together from texts, photos and sticky notes.
We still could not say what a job really made.
- Missed callWanted a quote for ceramic tint
- Text message“Is my car ready yet?”
- Sticky noteWhich roll did the Model Y use?
Why we built it
We built the tool we could not buy.
- Software for shops like ours already existed.
- We wanted one place for the whole job, simple enough for every person on the team.
- So we wrote down every question our shop could not answer, and built the answers with an engineer.
We still run our tint shop. Every screen gets tested against a real Friday there.
- “Which roll did the Model Y use?”Film tracked by Roll ID, with the waste
- “Is my car ready yet?”One work order and one status for each job
- “What shade did they ask for?”A shade for each window zone
- “Where is the warranty card?”The warranty term saved on the job
What AI changes
Now the software does the chasing.
If a task in the shop can run by itself, AI should run it.
- SmartHawk answers questions about your shop in numbers.
- AI drafts your Google review replies.
- AI helps write your posts.
Next, AI takes on calls, marketing and reports, so your team stays on the cars.
How did this week go?
A good week. Revenue is up on last week, and three Proposals still wait for an answer.
One place
One place for the whole shop.
Press With ShopHawk below to see one job come together.
- The whole jobFrom the first Proposal to the warranty.
- Everything in one placeBookings, tasks, film, payments, marketing and reviews.
- Easy for the whole teamFrom the front desk to the installer.
ShopHawk is now fifteen people in San Francisco.
Before ShopHawk, this job sat in six places.
With ShopHawk, it is one work order for one appointment.
- The whiteboardWho has which car. Wiped on Monday.
- A text messageThe shade the client asked for.
- The photo rollBefore shots, next to a birthday.
- Somebody’s memoryWhich roll the film came off.
- A paper invoiceA price, but for which car?
- A card in a drawerThe warranty, if anyone finds it.
Six places, and none of them talk to each other.
So the work lived in the gaps. Every tool handled one thing: a booking, an invoice or a social post. None of them held the whole job.
The fix was one record, not another app. The tasks, the shade, the photos, the film off the roll, the invoice and the warranty sit on the same work order.
Twenty minutes on one of your own jobs, start to finish.