Type the caption or let AI draft it. Add a photo or video from your computer or the Media Library, or generate an image right in the composer.
By workflow
Post it everywhere. Answer every review.
Write a post once and send it to Facebook, Instagram, X, YouTube, TikTok or LinkedIn. Your Google reviews come into the same place, with an AI reply one click away.
Pick a topic
One post, from draft to published
Six steps in one composer. The status in the middle is the one the calendar shows.Live
- Write itType the caption, or press Generate and AI drafts one for you.Step 1 of 6Caption
- Add the photo or videoFrom your computer or the Media Library. PNG, JPG, MP4 and AVI up to 1GB.Step 2 of 6Media Library
- Pick the channelFacebook, Instagram, X, YouTube, TikTok or LinkedIn. Cross Platforms sends it to more than one.Step 3 of 66 channels
- Set the channel’s optionsTikTok privacy and comments, YouTube privacy and made for kids, LinkedIn visibility.Step 4 of 6Per channel
- Post Now or Schedule PostA scheduled post shows as Auto Post and waits for the time you picked.Step 5 of 6Auto Post
- It goes outIt shows as Published. If the channel refuses it, it shows as Failed.Step 6 of 6Published
Channels 6Files up to 1GBStatuses Draft, Auto Post, Published, Failed
Scheduled posts go out on their own. The time you pick is the shop’s time, not the time on your laptop.
Story, Post or Reel on Facebook and Instagram. Video or Short on YouTube. TikTok privacy and LinkedIn visibility are set on the post itself.
Each account is connected once on the Integrations page. If the connection is not active, ShopHawk stops the post and names the account to connect.
Calendar
Every post, on one month.
Posts for every channel sit on the marketing Calendar with their status. Open one to preview it the way the channel shows it, change its time, cancel it or delete it.
September 2026
Marketing · Calendar
MonTueWedThuFriSatSun
14Satin black wrap reveal
15Fall tint offerCeramic water test
16PPF install, start to end
17Hiring an installer
18Model Y before and after
19Two bays open Saturday
20
21Meet the team
22
23Tint shade guide
24
25Coating care tips
26
27
Mon 14 Sep
Satin black wrap revealPublished
Tue 15 Sep
Fall tint offerPublished
Ceramic water testFailed
Wed 16 SepToday
PPF install, start to endAuto Post
Thu 17 Sep
Hiring an installerDraft
Fri 18 Sep
Model Y before and afterAuto Post
Sat 19 Sep
Two bays open SaturdayAuto Post
Sun 20 Sep
No posts on this day
Mon 21 Sep
Meet the teamDraft
Tue 22 Sep
No posts on this day
Wed 23 Sep
Tint shade guideAuto Post
Thu 24 Sep
No posts on this day
Fri 25 Sep
Coating care tipsDraft
Sat 26 Sep
No posts on this day
Sun 27 Sep
No posts on this day
DraftAuto PostPublishedFailed
Customer Reviews
Your Google reviews, next to the rest of the shop.
Connect Google Business Profile and each branch’s reviews come into ShopHawk. Read them, reply to them, and follow the numbers on Review Analytics.
Review Analytics adds Response Rate, Avg Response Time, Rating Distribution and Rating Trend.
New on Google this week
JC
James Carter
Ceramic on the Prologue came out spotless. Booked, done and paid without a single phone call.
★★★★★ · 2 hours agoRD
Rita Delgado
They caught two chips I never noticed and sent me photos before touching the car.
★★★★★ · yesterdaySB
Sam Boateng
Quoted three options, no pressure, picked the middle one. Would go back.
★★★★★ · 2 days agoLV
Lena Vargas
Reminder the day before, car ready when they said. That is rare.
★★★★★ · 3 days agoAuto AI reply
Set how it answers, once.
Choose which new reviews get a reply, the language and the tone. The line at the top is the real setting, word for word.
Customer Reviews · Reviews
Auto AI reply to newReviewspositive reviewsinLanguageEnglishwith aToneFriendlytone.
DMDana Mercer★★★★★
The ceramic on my Model Y looks unreal. They sent photos while it cured.
Thank you, Dana! We loved working on your Model Y. Enjoy that gloss, and we hope to see you again soon.
Or reply yourself
Open any review and type a reply, or press Generate AI reply and edit the draft first. The reply posts back to Google.
When approval is required
An AI reply waits as Pending Approval. It goes to Google only after someone clicks Approve.
Yelp Partner · Coming soon
Every Yelp request, straight into your pipeline.
Drivers ask shops for quotes on Yelp every day. ShopHawk is a Yelp partner, and soon each of those requests will come in as a lead on its own.
Yelp integration
Coming soon
- One place for every lead
Yelp requests will sit next to your Google and Facebook leads. Nobody has to keep checking the Yelp app.
- Answer while they are still shopping
A new request will show up as soon as it comes in, so your team can reply before the driver asks the next shop.
- Know what Yelp brings in
Each lead will keep Yelp as its source, so you can see how many of your leads come from Yelp.
Runs on
The accounts you already post on.
See posting and reviews on your own accounts in a 20 minute walkthrough.