The platform

Every warranty, on record and findable.

Created from the appointment when the job is done, not from memory. Two years later a claim starts with the client’s name, not a hunt through someone’s phone.

ClientService typeWarranty DateIssued by

Ceramic Coating2026 Honda Prologue · activated 12 Mar 20265 Years

Full Front PPF2021 Ford F-150 · activated 04 Apr 202410 Years

Window Tint2021 Ford F-150 · activated 18 Sep 20223 Years

Ceramic Coating2026 BMW X5 · activated 02 Feb 20265 Years

Ceramic Coating2024 Tesla Model Y · activated 19 Aug 20253 Years

Ceramic Coating2022 Honda Civic · not registered yet2 Years

Wheel Coating2023 Audi Q5 · activated 04 Apr 20262 Years

Interior Protection2023 Audi Q5 · activated 04 Apr 20263 Years

Full Body PPF2025 Ford F-150 · activated 21 Jan 202610 Years

Window Tint2025 Ford F-150 · not registered yet3 Years

3 results · every warranty line on this client3 results · this client, filtered to Ceramic Coating2 results · this client, filtered to 04 Apr 20262 results · this client, filtered to the employee who issued it

Pick a topic

The record

What a warranty actually holds.

The warranty is created when a Service appointment is marked Completed or Job Done. One line per service. Each line takes its term from the first product used on that service that has one.

Registered

Ceramic Coating, 5 Years

2026 Honda Prologue · James Carter · Riverside

Warranty Term: 5 Years
Activated on: 12 March 2026
Vehicle: 2026 Honda Prologue
Used: 1 time
Registered: Online
Warranty line: WL-642-1817-1773302400

From the job to a claim

Job DoneLine createdActivatedTerm setClaim raised

One claim on this warranty. It carries the warranty line, the item serial number, the car parts that were selected and its own photos.

60months of term, read from the product

4 photos on that claim, kept by file name

hood-edge.jpg

roof-front.jpg

door-left.jpg

trunk-lip.jpg

Where the product went

Hood and front bumperlogged
Roof and windshieldlogged
Doors, both sideslogged
Trunk and rear bumperlogged
Side skirtsnot logged

Claims

Every claim has an owner.

A claim is not just a claim. It was the shop's work, the manufacturer's product, or something the customer did to the car. You name which one on the claim itself, as Manufacturer Fault, Customer Fault, Shop Fault or Other, so this month’s claims split by fault instead of sitting in one pile, and each count is set against last month.

Shop Fault6

claims this month

Lifting on an edge, a contamination line, a panel that was not prepped properly. You redo it, and the film and the hours come straight out of your own margin.

Change on last month+20%

Manufacture Fault11

claims this month

A bad batch, yellowing, adhesive failure inside the term. The claim already holds the item serial number, the car parts and the photos, and Submit to Manufacture saves a note of what you sent.

Change on last month-8%

Customer Fault4

claims this month

A stone chip, a pressure washer held too close, a bad wash. It is not a warranty job, it is chargeable work, and having it on the record is what makes that conversation short.

Change on last month+33%

Without the split, all twenty one look like the same problem. With it, six are your own work, eleven belong to a supplier, and four were never yours to begin with.

Registration

A warranty nobody registered is a warranty nobody honours.

Manufacturer backed cover only exists once somebody registers it. Registration lives on its own screen with its own queue and its own All, Unregistered and Registered tabs, so an unregistered warranty is a visible job rather than something you find out about two years later when a customer is standing at your counter.

WL-398-1022-1779030333Window tint, 5 yr · 2021 Ford F-150
Register warrantyRegisterRegistered
WL-355-951-1778585597Window tint, 3 yr · 2019 Toyota Camry
✓ Submitted
WL-412-1033-1779702894Ceramic coating, 5 yr · 2026 Honda Prologue
Register warrantyRegisterRegistered

Lines registered0 of 3

Online writesRegistered on the line

And opensThe brand’s supplier website

Manual savesYour notes, as ✓ Submitted

Submitted is not the same as registered. Submit Warranty Registration saves your notes and the row shows ✓ Submitted. The row stays in Unregistered, so a manual submission never reads as a finished registration.

A claim, end to end

Raised, answered, closed.

A claim opens against a real warranty, so the vehicle, the service, the job it came from and the warranty line are on it before anybody types a word. Watch one walk from New to Closed, and see what each move writes down.

NewPending

CL_2026_000001Manuf FaultFrom WR-768-1779702894

New

Jennifer Ewald+1 408 964 0209 · jennifermewald12@gmail.com

2026 Honda PrologueTinting · issued 29 Jul 2026

Opened against warranty WR-768-1779702894, with its warranty lines selected first. The vehicle, the service, the job and the warranty line are already on it, so nobody is hunting for what was actually done to this car.

Terms

Every product carries its own term.

A five year ceramic and a two year vinyl wrap are not the same promise. The term is set on the product, once. When a Service appointment is done, each warranty line copies the term from the first product used on that service that has one. If none has a term, staff pick it under How long is the warranty?, so every line carries a length instead of whatever the person at the desk remembered.

ServiceProductWarranty termBrandOnline registration

Ceramic coating, full bodyXPEL Fusion Plus5 YearsXPELSupplier site set

Ceramic coating, 3 yrIn house formula3 YearsHouseManual only

Full front PPFXPEL Ultimate Plus10 YearsXPELSupplier site set

Window tint, all glass3M Crystalline5 Years3MSupplier site set

Vinyl wrap, fullIn house install2 YearsHouseManual only

The term is copied onto the line when the warranty is created. Change a product later and the lines already created keep the term they were sold under, which is the only way an old warranty stays worth anything.

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